(Rao) eloquently outlined 10 best practices to improve NOC operations. The Best practices are as follows: Implement a Tiered Organization/Workflow Track Meaningful Operational Metrics Develop a Strategy for Hiring, Training, and Retaining Top Talent Implement a Standardized Framework for Process Management Develop and Maintain a Business Continuity Plan Develop an Effective Customer Experience Management Program… Continue reading Innovation within Network Operation Centre Framework
Our Perception of Space and Time
Researchers over the years have concluded that there are five core personality traits. The list below represents the two extreme ends of each trait: Open vs Closed Openness– People who lean to the open trait tend to be adventurous and creative while the second group of people are more conventional and prefer a simple/traditional lifestyle.… Continue reading Our Perception of Space and Time
Personality and Learning Style
Kolb’s experimental learning theory discusses a four-stage cycle that an individual will progress through in learning. The cycles are as follows: Concrete Experience – The first stage of the learning cycle is created by choosing new experiences or by taking action based on one’s reinterpretation of an existing experience. In this stage, it is important for… Continue reading Personality and Learning Style
A Review – Cultural Factors on ICT Project Success
The purpose of this document is to examine whether culture impacts the success of ICT projects. Every organization has its unique culture and for this reason, it is necessary to select cultural dimensions that are common across organization types. Researchers have found that there are several national cultural dimensions that are common throughout various geographic… Continue reading A Review – Cultural Factors on ICT Project Success